Terms and Conditions

Scope

These General Terms and Conditions apply to all orders and advisory services that customers make or use through the online platform of changelicious cange and online platforms of business partners, as well as for on-site events.

Customer Characteristics

The use of the services and goods offered by changelicious cange is exclusively intended for adult and mentally competent natural persons.

Offered Services

changelicious cange offers customers advisory services in the field of spirituality, tarot, yoga, breathwork, and personal development via telephone, Skype, Zoom, email, as well as in offices or event locations. changelicious cange offers coaching and remote consultations in these areas but does not perform fortune-telling or similar activities.

changelicious cange provides a technical platform that allows customers to engage in e-learning through video and digital documents in the fields of spirituality, tarot, yoga, breathwork and personal development.

Access Data

The customer undertakes to treat provided access data to the platform and established passwords strictly confidentially and with the utmost care. changelicious cange reserves the right to immediately terminate the authorization to use in case of the discovery of multiple uses or suspicion of misuse of personal access data by an individual authorized person.

The customer is responsible for the accuracy of their personal data.

Cancellation & Rescheduling Policy

Once a service is purchased, the customer is committed to the agreed-upon service. Rescheduling is possible once but must be requested at least 48 hours in advance. After this period, or if the customer does not attend, the service will be considered used. The revocation must be sent in writing to changelicious cange via email (registered mail).

There is no right of withdrawal once a service is purchased, as all services are provided on a scheduled basis. If rescheduling is requested, the following timeframes apply for selecting a new date:

  • Breathwork: Must be rescheduled within 3 months of the original date.
  • Tarot & Coaching: Must be rescheduled within 10 days of the original date.
  • Corporate Events: The rescheduling timeframe is as outlined in the quotation provided.

For services already utilized, payment is required in any case.

Obligations

The customer commits to contacting changelicious cange only if they are not undergoing medical treatment for depression or similar conditions or should seek treatment.

The customer and changelicious cange agree to be present for the agreed-upon consultations at the agreed times and location.

Consultation sessions must be scheduled at least 48 hours in advance through the online calendar. Consultation sessions that the customer cannot attend must be canceled at least 48 hours in advance via email to changelicious cange; otherwise, the session will be invoiced.

In case appointments cannot be kept due to force majeure or illness, changelicious cange and the customer commit to informing the other party as early as possible via email or phone and arranging an alternative appointment.

To confirm any booking, customers must schedule an appointment in advance and make the required payment. If a customer wishes to cancel or reschedule, they must do so according to the terms outlined in the cancellation policy.

The customer is responsible for all messages, comments, or reviews sent or published via changelicious cange’s website and for all consequences that may arise. The customer is solely responsible for their decisions and actions.

Compensation and Payment Terms

The fee rates (excluding value-added tax) for consultation sessions and events are listed on the website or communicated in writing in advance, based on the duration or effort required. Payment is always due in advance for all bookings.

Prepaid services must be used by the customer within the timeframe specified in the “Cancellation & Rescheduling Policy.” If a session is not utilized within this period, it will be considered forfeited, and no refund will be issued.

For credits or gift purchases intended for third parties, please inform us with the recipient’s name. The voucher must be redeemed within six months from the date of purchase.

Warranty and Liability

changelicious cange ensures that the offered goods and services meet the specified properties. However, to the extent permitted by law, changelicious cange excludes liability for any issues outside its control, including those arising from third-party providers such as telecommunications operators, hosting services, or other external services. Liability is limited to a maximum of CHF 1,000. Swiss law applies.

Copyright

Trademarks, logos, slogans, graphics, photographs, and texts depicted on the changelicious cange website are exclusively the intellectual property of changelicious cange and may not be reproduced, used, or imitated without the express consent of changelicious cange

Data Protection

changelicious cange commits to treating personal data in accordance with the currently applicable data protection laws in Switzerland.

Changes to the General Terms and Conditions

These General Terms and Conditions can be changed by changelicious cange at any time without observing a notice period. The customer accepts the changes to the General Terms and Conditions by continuing to use the changelicious cange websites as a customer.

Final Provision

If parts of these General Terms and Conditions should be wholly or partially invalid, this does not affect the validity of the remaining provisions. Instead of wholly or partially invalid provisions, the relevant legal provisions apply accordingly.

Applicable Law and Jurisdiction

The contractual relationship is exclusively governed by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) dated April 11, 1980. The place of jurisdiction is Zurich.

As of November 10, 2016.

How would you like to pay?

Choose the payment method that’s easiest for you – PayPal or Credit Card!

How would you like to pay?

Choose the payment method that’s easiest for you – PayPal or Credit Card!

How would you like to pay?

Choose the payment method that’s easiest for you – PayPal or Credit Card!